Copyright 2008 Firebelle Productions - All Rights Reserved
This site was last updated on August 28, 2008.
If you have questions not answered here, please feel free to email Firebelle Productions.
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FAQ - General Sales Questions
How do you ship the books?
I generally ship small orders via U.S. Postal Service priority mail and large orders by UPS. However, this can vary, depending on what is most cost-effective and/or convenient.
How long does it take to get the books after I place an order?
Books sent by priority mail should arrive in two to three days. Books sent by UPS may take a day or two in California and neighboring states; they can take seven to ten days to get to the East Coast.
If your timing is critical (e.g., books are needed in time for a class), please try to order two to three weeks in advance. I'm self-employed and have no one to back me up when I'm out of town or tied up in classes.
What are your hours of operation?
Flexible. I work out of my home, so customers are welcome to call seven days a week. However, please call after 8:30 a.m. California time. I work late into the night and often don't start my day until 9 or 10 a.m.
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